About CIO Collective
Operations and technology leaders (20+ years) focused on scaling teams and systems across IT, security, infrastructure, and internal operations—turning executive vision into clear plans, lightweight processes, and reliable execution in remote-first and regulated environments.
Our Team
Peter Fagans
Founder
Results-driven IT Leader offering over 25 years of experience implementing information technology initiatives, and infrastructure strategy, to success, by pursuing business alignment and maximizing the value of IT resources. Extensive, highly technical background in Web3/Blockchain, Systems Engineering, Network Engineering, Storage, Data Lakes, Global Data Center Management, Cloud Migration, High availability, Security and Risk Assessment. Contributes a seasoned, broad-based perspective to create pragmatic IT strategies designed for maximum return at the lowest possible costs.
Certifications: CISSP, CISA, CCNA, CCA, MSCE, OKTA Admin, JAMF Admin
Jean Vargas
Senior SaaSOps Engineering Lead
Highly skilled Senior SaaSOps and IT Leader with over 15 years of experience specializing in establishing secure, optimized, and compliant cloud operations. Expertise centered on Identity and Access Management (IAM) as the core pillar of enterprise security and efficiency. Proven track record in implementing and optimizing major platforms like Okta Identity Engine (OIE) and Identity Governance & Access (IGA) to successfully achieve compliance standards, including SOC 2 and ISO 27001/2. Led adoption of automation strategies using Okta Workflows and BetterCloud to streamline user lifecycle and significantly reduce manual IT effort. Delivered $400K in annual savings through effective SaaS vendor and contract management. Extensive experience transforming IT infrastructure and endpoint security using JAMF Pro to enforce strong Zero Trust principles.
Certifications: Atlassian ITSM Professional, Microsoft Security Essentials, Career Essentials in Cybersecurity & System Administration
Omar Pouerie
Senior Support Engineer
Personable and knowledgeable certified technician/trainer with 10+ years of fulfilling hands-on work in tier 1 & tier 2 IT Support. Skilled in endpoint management across organizations, with expertise in JAMF Pro Cloud MDM deployment, Okta SSO implementation, and Mac hardware onboarding workflows. Extensive experience in IT operations, technical training, and inventory logistics. Versatile professional with knowledge in ticketing programs, deployment systems, Mobile MDM, and commonly used productivity suites. Proven ability to streamline IT processes, automate workflows, and enhance security posture through strategic technology implementations.
Expertise: JAMF Pro Cloud MDM, Okta SSO, Endpoint Management, Technical Training, IT Support
Lewis Jast
Senior Field Service Consultant
Seasoned IT consultant with over 30 years of hands-on experience in field service, systems management, and retail technology solutions. Extensive background spanning hardware and software support, infrastructure management, corporate accounting systems management, and on-site technical services across diverse industries. Proven track record in managing IT operations, providing expert-level technical support, and delivering reliable field service solutions. Combines deep technical expertise with strong client-facing skills to solve complex technology challenges and ensure smooth operational continuity for organizations of all sizes.
Expertise: Field Service, Retail Systems, Corporate Accounting Systems, Hardware/Software Support, IT Management